Privacy Policy & Personal Data Protection

Muslim Aid Malaysia (L) Foundation ("Muslim Aid Malaysia") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, donate to our appeals, or use our donor portal.

When you interact with our platform (making a donation, requesting official donation receipts, or subscribing to Sadaqah Subuh), we may collect personal details including:

• Full Name and Identity Card Number (NRIC / Passport) for official receipt registration.
• Contact details: Email address, phone number, and mailing address.
• Transaction history: Donation amounts, designated campaign appeals, and payment method receipts.
• Technical data: IP address, browser type, and interaction metrics.

Your data is processed strictly for legitimate humanitarian and administrative purposes:

• Processing voluntary Sadaqah, Zakat, and emergency appeal contributions securely.
• Issuing official Muslim Aid Malaysia donation receipts for audit and accounting acknowledgement.
• Managing automated recurring giving plans (Sadaqah Subuh).
• Providing transparent quarterly field impact reports and financial summaries.

We implement 256-bit TLS encryption, Cloudflare Turnstile bot protection, and tokenized payment processing via Bank Negara Malaysia-approved FPX and credit card gateways. We never store credit card numbers or banking PINs on our servers.

You have the right to request access to, update, or request deletion of your personal data at any time. For privacy inquiries or data requests, please contact us.